Summary
Byrna provides a limited factory warranty that covers manufacturer defects and performance issues. Most launchers are covered for one year, with select models receiving extended coverage. Additional protection is available through the ByrnaCare extended warranty program.
Key Takeaways
- Most Byrna products include a 1-year limited factory warranty
- The Mission 4 rifle includes a 2-year limited factory warranty
- Coverage applies to manufacturer defects and functional issues
- Proof of purchase is required for items not bought on Byrna.com
- Warranty is void if the product is altered, disassembled, or intentionally damaged
- ByrnaCare offers expanded protection including loss, theft, and accidental damage
- ByrnaCare must be purchased within the original warranty period
Overview
Byrna’s warranty policy is designed to ensure confidence in product quality and reliability. Byrna Pistol Launchers and TCR include a one-year limited factory warranty, the Mission 4 rifle is covered for two years.
This warranty protects against defects in materials or workmanship that impact product performance. If a qualifying issue arises during the coverage period, Byrna will evaluate the product and determine whether repair or replacement is appropriate.
For customers who want broader coverage, ByrnaCare extends protection beyond standard warranty limitations.
How It Works
Limited Factory Warranty
- Covers Pistol Launchers and TCR for 1 year from the purchase date
- Covers the Mission 4 rifle for 2 years from the purchase date
- Includes manufacturer defects and operational failures
- Requires proof of purchase for products not bought directly from Byrna
Warranty Limitations
The warranty does not cover:
- Damage caused by misuse, neglect, or improper handling
- Products that have been disassembled, modified, or altered
If a product is not covered under warranty, paid repair services may still be available.
ByrnaCare Extended Warranty
ByrnaCare is an optional subscription plan that expands warranty protection and includes:
- Loss
- Theft
- Accidental damage
- Police confiscation
Pricing
- Pistol coverage
- $4.99 per month
- $49.99 per year
- Rifle coverage
- $6.99 per month
- $69.99 per year
Important Details
- Must be purchased within the original warranty period
- 1 year for Pistol Launchers and TCR.
- 2 years for the Mission 4 rifle
- Coverage remains active only while the subscription is maintained
Learn more or purchase: https://byrna.com/collections/byrnacare
Important Considerations
- Warranty length varies by product
- Proof of purchase is always required
- Unauthorized modifications void coverage
- Paid repairs may be available for non-covered issues
- ByrnaCare must be purchased before the factory warranty expires
- ByrnaCare requires an active subscription to remain valid
FAQs
How long is the Byrna warranty?
Pistol Launchers and TCR are covered for 1 year, while the Mission 4 rifle is covered for 2 years.
What does the warranty cover?
Manufacturer defects and issues that prevent proper operation.
Is proof of purchase required?
Yes, especially for products not purchased directly from Byrna.
What voids the warranty?
Disassembling, modifying, or intentionally damaging the product.
Can out-of-warranty products be repaired?
Yes, Byrna offers paid repair services.
What is ByrnaCare?
An extended warranty program that adds protection for loss, theft, damage, and confiscation.
How much does ByrnaCare cost?
Pistol plans are $4.99 monthly or $49.99 yearly. Rifle plans are $6.99 monthly or $69.99 yearly.
When must ByrnaCare be purchased?
Within the active factory warranty period.
Does ByrnaCare replace the standard warranty?
No, it expands on the existing coverage.
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